How do I make a payment on Readwhere.com for a Digital Download?
Readwhere offers payments via: Net-Banking & Debit Card and present. Very soon we will be adding Credit Cards payments as well. All card details remain confidential and private. Readwhere uses CCAvenue payment gateway for payments which use SSL encryption technology to protect your card information.
Are there any hidden charges when I make a purchase digital content on Readwhere?
There are absolutely no hidden charges when you make a purchase with Readwhere. The prices you see on our product pages are exactly what you pay for the item. During your transaction phase, you will find the Order Id and the Amount. You can also see the transaction amount in your choice of currency. While you will receive a confirmation of your order via email, you are requested to also take note of it when making a transaction.
Is there a purchase limit?
No there are no purchase limits.
You have Cash on Delivery?
No. We do not have C.O.D as a payment option since all the content on Readwhere.com is Digital.
Is there an expiration or limit to how many times I can view my publications?
No. There is no expiration and no limit to how many times you can view your digital content once you have purchased them.
For how many days will my purchased digital content be available in my shelf? Does it remain forever or is there any time limit?
When you purchase anything on Readwhere (single issue or a subscription), it will be in your account always (there is no time limit).
After a purchase, how long will it take for my Digital Content to be available?
With Readwhere, you will get the digital content in your library instantly.
How do I pay using a Debit card and is it safe?
We accept all VISA and Mastercard DEBIT cards - only Indian cards are supported and not International. Customers will need to key in their 16-digit Debit Card number and the 3 digit CVV Code (Card Verification Value - found on the back of the card) and complete the payment flow.
All Debit card details remain confidential and private. Readwhere and our trusted payment gateways use SSL encryption technology to protect your card information.
We accept Debit Cards issued by the following banks:
How do I pay using Net Banking?
You can easily pay through our Net Banking payment option. It’s hassle free. Customers will need to select their bank and key in their Customer Id number and the password to complete the payment flow.
All Net Banking details remain confidential and private. The debit card details are processed via CCAvenue, which ensures PCI Compliance and data security for your sensitive payment data.
We accept payment through Internet Banking for the following banks:
What should I do if my payment fails or gets interrupted?
In case of payment failure, please retry ensuring:
If your account has been debited after a payment failure, it will be rolled back within 7 working days. You can get in touch with us by emailing us on firstname.lastname@example.org for any clarifications.
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