UNIVERSAL INSURANCE CAN CHANGE HEALTHCARE DELIVERY FOR THE BETTER. DR PRATHAP C REDDY, Founder and Chairman -Apollo Hospitals Group DR PREETHA REDDY, Managing Director - Apollo Hospitals Enterprise Limited; CONNECTED; AMITABH CHAUDHRY on the opportunities and challenges in the private life insurance sector; MARZIN R SHROFF on how Eureka Forbes keeps its customers satisfied and coming back for more