Shopping is all about the personal, and varied, choices of every
individual. Everyone wants to look diff erent and therefore people shop
for diverse products to avoid repetition. And retailers are using every
innovative technology possible to off er new ways to shop both online
Improving supply chain effi ciency, reducing costs and personalising
shopping experiences – Artifi cial Intelligence (AI) technologies allow
retailers to better serve their customers in every way possible.
According to an IBM survey in 2019, humans will continue partnering
with AI to improve customer experience and business processes in the
retail industry. Th e survey also says that from supply chain planning (85
percent) and demand forecasting (85 percent), to customer intelligence
(79 percent), AI will work towards revolutionising retail.
Th e bottom line: AI, AR, VR, IoT – this is what the future of retail looks
like. Keeping the future in its sights, IMAGES Retail’s April issue brings
readers an analysis of how the AI approach helps consumers discover
the right products. Th ese technologies focus on how to capture the
shoppers’ intent and convert it into a purchase.
Th ese changes will take place behind the scenes and in store, but
another tech storm which is brewing is at the retail checkout counter.
Th e April edition features an analysis on the importance of quick
checkouts, to ensure you don’t lose a customer at the last leg of his
journey through your store.
Finally, the issue brings readers a round-up of IMAGES Group’s
fl agship fashion retail event, India Fashion Forum 2019, which was held
on March 27 and 28 in Mumbai. Th e triumphant event was another
feather in IMAGES Group’s cap. We thank those who attended the event,
but for those who couldn’t make it, we bring you notable insights –
theme, session highlights and awards – from the thinkers and futurists of
the Indian Fashion Retail industry who attended it.
As always, we hope you fi nd this issue informed and benefi cial.
The largest read magazine in the Indian retail industry, ‘IMAGES Retail’ is a comprehensive and authoritative one-stop information resource for the top and middle level retail professionals. A powerful catalyst for the profitable growth of the Indian retail industry, Images Retail covers the entire gamut of retail operations in India addressing key issues such as investments and opportunities in retailing, innovation in formats, store design & VM, merchandising, real estate, IT, supply chain & logistics, CRM and analytical reports backed by in-depth market & consumer research.